Complaints And Suggestions

Although we always try to offer our patients the best care, despite the increasingly heavy demands made of us, we accept that there may be times when you have comments or complaints to make.

If you are unhappy about any aspect of our service or have constructive suggestions for improvement then please contact our practice business manager. We would ask that you let us know of any problems as soon as possible. We hope that most problems can be sorted out easily and quickly, preferably at the time they occur. Information is obtainable from reception.

If you feel you cannot raise your complaint with us, or are dissatisfied with the results of our investigation, you should write to Health Care Commission, Freepost NAT 18958, Complaints Investigation Team, Manchester M1 9XZ.

Page Last Edited On 13/09/2007

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you can find out how to make a Complaint or suggest something